Prospa Case Study
The challenge was customising an updated package that incorporates all the existing items in the pack whilst maintaining Prospa’s modern brand image and reducing the cost per welcome pack.
Prospa has had a good response from their new brokers who feel like the on-boarding process was enjoyable and the welcome packs encouraged a warm, friendly beginning to the relationship.
“I have ordered from Red Tomato many times now and find their products to be of a very high quality. Even if they don’t have a specific item on hand, they will always go out of their way to reach out to suppliers to ensure our requirements are met.
The customer service is always exceptional, our items are delivered on time even with very tight timelines. We are consistently notified at each stage of the production process which allows me to focus on my other marketing activities.”